Terms & Conditions

Please read the following terms and conditions carefully before registering and using any of our services with us. By accepting this agreement, you agree to be bound by the terms and conditions by accessing / browsing this website and using our services, whether you create an account or place an order with us. If you violate any of the terms and conditions, you will be prohibited from continuing to use our website.

We reserve the right to change this website and these terms and conditions at any time.

You agree and are solely responsible for the following:

1. Provide accurate information related to your account and order information.

2. It is not allowed to publish or transmit any of the following materials on qozone website: threat, breach of trust, privacy, infringement or infringement of anyone's copyright.

3. If your account is unauthorized or abused, you need to notify us immediately

4. The website displays the price and style of products, which are subject to change without notice. We will make every effort to ensure that errors are corrected when found. Qozone reserves the right to withdraw any declared quotation and correct any errors or omissions at any time after placing an order with us. Qozone will display product information (displayed details and images) on our website as accurately as possible. However, we cannot guarantee that the color you see matches the product color.

5. After you place an order with us, we will check the validity of the order. Qozone has the right to reject or cancel any order you place with us, or limit the quantity of any order without providing any reason. These restrictions may include orders placed with the same qozone account, the same credit card, or orders with the same billing or shipping address. If we reject your order, our customer service team will try to notify you using the email address provided in your account.

6. We currently provide PayPal, credit card and bank transfer as payment methods. After payment (within 24 hours), we will confirm your order and start the order delivery process.

7. If you are not satisfied with the purchased products, please contact our customer service team as soon as possible. We will be able to assist you with any return and refund according to the condition of the item. We accept the return email request within 5 working days after receiving your order. Returns are not accepted without the prior approval of our customer service team.